Can’t find what you’re looking for? Contact our office for assistance here
Please click on a question below and an answer will drop down.
How is the mirror installed?
Please click on the Green Installation PDF button to view the Installation Guide
There are 2 parts to a Lighted Mirror, 1st part is the Mirror itself and the 2nd part is the aluminium back lightbox containing the lights. The 2nd part is screwed to the wall. Then the LED lights are connected to the power by a licensed electrician. The mirror is then hung on the aluminium Lightbox using our “double twin” split batten system.
The lighted mirrors including ‘Weston’, ‘The Edge’, ‘Halo’, and all ‘Feature Illuminated Mirrors’ they are one unit. That one unit is hung on the supplied “double twin” split batten system.
How is the mirror cabinet installed?
We provide detailed installation instructions when you order.
The cabinet comes completely assembled. The lights are connected to the power by a licensed electrician. The cabinet is then hung on a “double twin” split batten which comes supplied.
What colour temperature LED’s are available?
Our most popular LED’s temp is 4500k which is our standard, known as Natural Daylight, warmer light is available at 3000k. If you would like to compare temperatures local lighting store will have samples of LED colour temperatures on display or Electrician are always happy to help.
Is an electrician required for installation?
An electrician will be required to set up a light switch and power outlet for the driver (transformer for powering the LED lights). The driver can be positioned either under the vanity, in the wall cavity or in the bathroom ceiling.
After the electrician has set up the wall switch and power outlet and installed a low voltage cable into the wall that will connect the driver and the LEDs. It is a simple matter to plug the driver in and connect the low voltage cable between the driver and the LEDs.
What happens if the LED lights fail?
With 70,000+ hours run time the LED’s lights last on average 20 years. That is having the LED’s turn on 8 hours a day 365 days a year for just over 20 years. Clearlight Designs is leading the industry with the highest lifespan LED lights available but if the unfortunate happens they can be easily replaced. To access the LED’s lift the mirror straight up 25mm to clear the ‘double twin’ split batten system and pull away from the wall. This gives access to the LED lights and from there they can be removed and a new set can be installed.
What happens if the LED lights fail in the door of the Cabinet?
With 70,000+ hours run time on our LED’s, we expect our LED lights to last on average 20 years. That is like having the LEDs turn on 8 hours a day 365 days a year for just over 20 years. But if the LED lights do fail they can be replaced. To access the LED’s the back panel of the door is removed by unscrewing the screws. This gives access to the LED lights and from there they can be removed and a new set can be installed.
Will I get that black creep around the edge of the mirror?
The short answer is No, with a couple of rules.
At Clearlight Designs we understand that you want your purchase to last that is why the mirror we use is of the highest quality. We use MNG Ecological Mirror by AGC, imported from Belgium. They use a silvering process that replaces copper with palladium resulting in a more durable mirror. The mirror’s backing has an ultraviolet coating for added durability.
The number 1 Rule is:
Bleach will kill your mirror so will Ammonia.
Any kind of bleach or ammonia will corrode any kind of mirror, no matter how expensive or high quality it may be. If you use bleach or ammonia in the bathroom the warranty on a Clearlight Designs mirror will be voided. Any use of toilet bowl flush cleaners this will also void the warranty of a Clearlight Designs Mirror. As small vapour particles containing bleach and or ammonia evaporate into the air, causing corrosion on the mirror. In short, if you want to make your any mirror last. Whether it be ours or any other brand. Do not use bleach or ammonia in any shape or form in the bathroom, or in any room containing a mirror.
What items are in stock?
We keep some beautiful and spectacular mirrors and glass panels for display purposes and immediate sale but prefer to create pieces perfectly suited to your requirements.
Are your lights dimmable?
What is the brightest Lighted Mirror?
Size and style determine overall brightness. Larger mirrors produce more light. Medium and large ‘Verge’ and ‘Reverb’ Lighted Mirrors have lights on all four sides which produce more light than styles with just two light strips, such as the ‘Eleven’ or ‘Equality’.
The enclosed lightbox of the ‘Verge’ channels all light out the frosted perimeter of the mirror, making it very bright, whereas the wall glow effect of the ‘Reverb’ loses brightness but gains ambience. We will custom build a mirror to your artistic and architectural desire.
Can I just light my bathroom with a Lighted Mirror?
This depends on the size and light style of the mirror and that size of the bathroom. Normal overhead lighting, even if only occasionally used, should be available in addition to Lighted Mirrors.
What does the mirror look like when the light is turned off?
The light strip has the paint and reflective silver sandblasted off the back of the mirror effectively making it “frosted glass”. It looks like frosted glass with no light source behind it.
How is the mirror removed to access the LED lights?
With 70,000+ hours run time on our LED’s the mirror will rarely if ever need to be removed. But to access the LED’s lift the mirror straight up 25mm to clear the ‘double twin’ split batten system and pull away from the wall.
How long does shipping take?
From the date of shipment is is only a matter of days within Australia and 7-10 worldwide.
What is your lead time?
Depending on demand the typical lead time for a standard order is from 3 to 4 weeks. For custom orders allow an extra 1 to 2 weeks. Lead time is subject to change until your order is confirmed with payment of the deposit.
What if my product arrives damaged?
If your product arrives with shipping damage you should notify Clearlight Designs immediately and take photos of the damaged product while it is still in its packing crate. It is important to note with the driver when you sign for the shipment that your crate is damaged. We have two business days to make a freight claim. Email Clearlight Designs the photos of the packaging and the damaged product. Don’t install the product before taking photos of the damage.
Do you have a warranty and what does it cover?
Different products and components have different warranties. Please refer to Clearlight Design’s warranty documentation here.
Do you have your Lighted Mirrors on Display?
If you ever find yourself atop of the 5 star Shangri-La Hotel in the Horizon Suits in Sydney or the Shangri-La Marina in Cairns, the lighted mirrors are ours.
To keep the cost down for you the customer we do not have our lighted mirrors in showrooms, (except our own here in Sydney) when you buy directly from our website you are buying directly from our factory, no middleman taking a cut. Doing this we can keep our costs down and we can pass on the savings to you.
You can come and check our space in Sydney, Australia. We have a showroom available at the factory where you can view our range and talk to the designers and creators who know Lighted Mirrors better than anyone.
Can the mirror be recessed?
At 20mm deep our aluminium Lightbox is already very slim, but you can set the Lightbox into a recess so that the back of the mirror is against the wall.